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Why You Cannot Ignore English Language on Social Media in UAE

Posted by Vaibhav Kalamdani on December 18, 2013

From the day I planned to work in Dubai, I wanted to learn Arabic. I am sure, like me there are several who plan to learn Arabic, and some have even learnt the language.

Being in the field of marketing, we have been taught to speak the language that your customer speaks and understands. Now connecting this learning with the stats on how rapidly social media is growing in the UAE, I was startled to know the increasing popularity of different social media channels in this region. What also made me realize is that this country is flooded with Expats from different parts of Non-Arabic speaking world, mainly from Central Asia, South-East Asia, Europe, Australia and Russia.

As a person living in a new place, you are most likely to connect with communities that promote local news and brands that sell locally. Companies that market in this region do not necessarily have the locals buying their goods and services, but also a lot of expats. For example, no matter where you are from, there are very high chances that you would want to know about the promotions carried out by tech brands, restaurants, hotels, etc. And everyone wouldn’t consider learning Arabic. That’s when English language comes to the rescue.

Being the universal language, communication in English plays a key role in this region as almost everyone understands it to some extent. As per a report, English is the second most spoken language in Dubai – the most popular emirate in UAE.

So when you are chalking out your content strategy, remember that a post that’s written in Arabic may do well, but it can perform better if it’s written in English or like how some brands do it – in both the languages for Arabs as well as Non-Arabs to understand the message.

Do you think it is necessary for brands to communicate in Arabic on social media? Let me know with your comments below.

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